The CU*BASE A2A toolkit does not use micro deposits. Your credit union must configure the third-party FI information in CU*BASE prior to the member having access to initiate A2A transactions, so you are responsible for performing the appropriate validations on the ownership of the account prior to any transfers being initiated. Since we do not use micro deposits, this rule change does not apply to the A2A Transfers feature available via CU*BASE and our online/mobile banking products. micro  More...

No. The Pay Anyone micro-app does not support two-factor authentication (2FA). The Pay Anyone micro-app does support the use of MACO . Your credit union can activate 2FA for the It's Me 247 interface of Pay Anyone (Person-to-Person/ P2P transfers). Learn more in the related links below.

When a new member joins your credit union through MOP, they can fund their account with a plastic from another FI. SWIVEL uses this information to debit the member via the plastics rails, then credits the member in CBX via ACH. Therefore, because no ACH debit transaction is being originated, we do not believe there is any need to opt into the SWIVEL Web Debit Validation service if you offer funding via your MOP site. As far as the CBX A2A toolkit in partnership with SWIVEL, because your credit  More...

CNS is a trusted partner of our credit unions and often we are the first call when there’s a cyber event at an institution. However, there are important limitations to the cybersecurity services that CNS provides. CNS provides general office network design, implementation, and management services. CNS will monitor and patch for supported patches . CNS does not provide cyber security services. CNS does not warrant that managed networks are immune to cyber events or breaches or that lost dat  More...

The phone number for general support at Dell is 1-800-624-9896 . Be prepared to give Dell the 7-character service tag ID which is on the computer case. dell optiplex

Our CU*BASE Member Processing System provides a level of processing competency that surpasses the feature set and functionality of other “traditional” solutions on the market and does so in a more cost-effective manner. Unlike many competitive solutions, CU*BASE is not a “subset” of our flagship product, and all of our clients can take advantage of system enhancements as they are made for no additional charge. The underlying foundation to provide this environment is the I  More...

When a caller dials into CU*Talk, their phone number and all button presses are logged into the i3 call logs, which are retained on the system for 7 days. We also retain server backups for 21 days but this information NEVER leaves our four walls, so other than CU*Answers there is no third-party access to this data. retention