No, CU*BASE cannot automatically remove the 08 Payment Stopped code from an ACH distribution record. ACH stop payments are tricky. Since an ACH stop payment is only valid for a specific payment, the system would have no way to determine which payment it was applicable for as it’s not easily identified by simply using the posting date. Often the information needed is located in other optional fields of the ACH record such as company descriptive date. For instance, if a member is NSF for  More...

Currently, a stop payment fee cannot be configured to take an account negative. Therefore, if it will result in a negative balance, the system will NOT automatically post it. Go ahead and place the stop pay order as usual, choosing 'No' in the Charge for Stop Payment field. Then perform a separate Member Account Adjustment entry that debits the member account and offsets the stop pay fee income G/L.

Contact a CSR for assistance with this issue. The impact of the solution may vary from situation to situation.

On the Teller Deposits/Withdrawals screen, you can use one of the following Process Codes (enter the code into the far-right Proc Code column next to the loan account): L - Use this code to post the ENTIRE deposit amount to principal X - Use this code to override the default payment matrix and specify exactly how the payment amount should be distributed between principal, interest, escrow, fine, etc. For more details, click on the links below to open related online help topics. NOTE:   More...

The posting of items will be delayed for the following reasons: The item fails your credit union’s business rules or has holds placed on items from your Automated Deposit Holds and Electronic Deposit Holds configurations. (These rules are also followed by RDC-IQ.) Your credit union is currently being processed through end-of-day or beginning-of-day. There is system maintenance, a rollover, or an event that impacts system availability. There are communications issues. In these instances, t  More...

This can be done if you completely close down your program with your existing vendor and do a hard cutover to RDC-IQ. However, depending on the status of your program, you may want to allow your members time to migrate. If you use a vendor other than eDOC Innovations for batch posting (UrbanFT, for example) and want to use RDC-IQ, we recommend that you first migrate to eDOC Innovations and use RDC Posting Services (a batch file process). Once you terminate your program with the former vendor, w  More...

Yes. CU*Answers currently provides RDC Posting Services (batch posting) for both eDOC Innovations and UrbanFT. These can both be processed simultaneously. This scenario is used when a credit union migrates from one vendor to another. NOTE: Multiple vendors are not supported with RDC-IQ.

Assuming everything is working normally, most items posted using RDC-IQ posting services will post within seconds. By the time the member navigates to their account, the money will already be deposited.

You can post an unlimited number of member transactions using the RDC-IQ posting service.

The reason the M/R code is not writing out with the teller's branch number is because it is being done through Phone Operator. Phone Op is actually posting to the member branch regardless of this configuration. The transaction is a bit different than teller because it’s built with a TRANS record with a direct connection to the offset GL rather than a teller audit key with an EOD GL interface for misc receipts. The trans record posts the member branch to both the member and teller bra  More...

With the Effective Date Account Adjustment feature, you can post an adjustment with an effective date in the past. This feature can be used to post a transaction to a member’s account and have the system automatically calculate the adjustment to interest or paid dividends according to the effective date of the adjustment. In a nutshell, it effectively back-dates simple, common types of transactions with a notation in transaction history indicating the effective date. It currently works o  More...

With the 16.10 release a new cross-reference system was implemented that automatically funnels all incoming company IDs from the Social Security Administration and treat them as if they came from one, consistent company ID we’re referring to as the “Primary ID.” In cases where the Depositor ID is the same, for example a husband and wife, these ACH transactions will be handled by the same master ACH distribution record under the Depositor ID since duplicate Depositor IDs are no  More...

This can be specified as part of the workstation configuration (Tool #326 CU Hardware Configuration ). If activated for a particular workstation, the user would need to specify the Name ID on various CU*BASE screens where accounts are accessed, including Teller Posting, Direct/Mail Post, Account Adjustments, and others.

OFAC is defined in the NACHA Operating Rules and Guidelines Chapter 3, Section 1 pages OG15-OG21. There is a difference between OFAC procedures for ACH transactions and the verification of parties with which a financial institution does business. For ACH purposes, only the addenda information on cross border transactions (IATs) require an OFAC scan for both RDFIs (receiving depository financial institutions) and ODFIs (outgoing depository financial institutions). As far as OFAC compliance goes  More...

Miscellaneous Receipts will appear as a cash withdrawal if the terminal/device in question is not configured to print the Miscellaneous Expense/Receipt detail (via Tool #326 CU Hardware Configuration ). Once selected, there will be a line item on the receipt for each Miscellaneous Receipt that is processed.

Account adjustments that have not yet been posted to the GL can be reviewed using Tool #381 General Transaction Register , or Tool #493 Member Account Adjustment Report . You can enter a single account base to get just the items posted to that membership, or run the report by employee ID to find all adjustments a particular employee posted.

Yes, by posting a separate new batch but using the exact same identifiers as the previously posted batch, for all of these four items: Corp ID Effective Posting Date J/E ID J/E ID # Once you post your new entries, the system will automatically reassign the debit and credit sequence numbers from 01 to the next available unused sequence number in the existing batch. To prevent this from happening (i.e., if you want each batch posted to be separate for later research purposes), make sure that at  More...

If a user submits an RDC check that is for an amount over the loan payoff, a error message will appear and not allow them to proceed. In this case, the check would need to post to their savings/checking account and a transfer to pay off the loan would need to be posted separately.

This is not currently possible to do in teller processing as it would require the use of two separate Proc Codes for the loan account; a 'T' for the transfer, and an 'L' or 'X' for the principal only payment. This could be accomplished however either via member account adjustment to move the funds through a suspense GL, allowing control of the transaction description and the allocation of the funds to the loan. Alternatively, you could add a secondary transaction descrip  More...

CU*BASE does not back-date the transaction, since it does not not insert the transaction using a prior date. Instead it simply calculates the net effect on interest and dividends, and then posts a transaction today that brings the accounts in line. For more information on using the effective dated account adjustment and transfer tools, refer to the documentation linked below.

These message indicators appear on the CU*BASE loan insurance premium posting report (TCUNAS2 / TCUNAS3) and the Debt Protection Fee posting/exception reports (TCUNAD2 / TCUNAD3). By looking at the reports, you can tell if a premium / DP fee posted or not based on the exception. LOAN INSURANCE MESSAGES ADD SIGN There is joint coverage on this loan. There is either no 'additional signer' record, or the birth date for the additional signer is missing or invalid. JT TO SG There is joint cov  More...

The Check Recon area on your member statement (if you have activated that to appear) will list check numbers for transactions that have a Tran Code 33 and Tran Type 32. However, the transaction must have a check number in it in order to be displayed. This usually comes through in electronic transactions (ACH), but not always. However, if the check number is there, we will include it in the recon list. Origin 02 - Check cleared through normal share draft posting Origin 11 - ACH items (RCK, PO  More...

This is the one exception to the way that Transaction Override normally works (i.e., to override for one transaction only). The override for Par Value was intended to allow a membership to be closed and all funds returned to the member, and some credit unions have large enough par values that it might require more than one transaction to handle the funds appropriately. Therefore the Account Adjustment feature does NOT reset the override flag after the first transaction is posted, so that you c  More...

The fields are related to Process Codes, in that they are derived from the code attached to the message received from the plastics processor (vendor, or switch). The Type you see in the initial Type column of the Activity screen relates directly to the Transaction Description when you view additional transaction details. Transaction types may not apply to all vendors. Examples of these labels are as follows: DEP (Deposit Transactions) ATM/DEP A deposit made at an ATM. ATM/DEP - including a $  More...

Yes, the general ledger entry will post automatically in end-of-day processing. Account Maintenance can be used to change the dividend application for member accounts based on the product parameters. For example, a Student Checking may have an age maximum at which point the checking account may need to move the credit union's regular checking product offering. If the Dividend Application configuration have the same suffix range, there is no need to order new checks, change any ACH or Payroll  More...