There are two methods used to track delinquent loans for reporting purposes in CU*BASE: Method One (for Collections tracking) We have always tracked delinquency in two separate fields for “Months” and ‘Days” in the member files. When a loan is 30 days delinquent, it shows as “0 Months, 30 Days” delinquent. When a loan is 31 days delinquent, it is “1 Month, 0 Days” delinquent. A month is always considered 30 days regardless of the actual number o  More...

When you use '% to use for calculating payment' field in the loan category configuration, payment amount is a percent of the balance, and does not follow the rules set by the loan product configuration. If a % is entered, the system will still be required to run the loan through the normal amortization steps in order to establish the payment and related data points to populate the loan record. This means that the maturity and review date will NOT be set according to your “# of pay  More...

Yes, CU*BASE can help with that! You can configure special promotional rate buckets on your online credit card loan categories, with a date range so that purchase made within a particular period are given a special rate. Use the link below to review the documentation, and contact the SettleMINT team ( SettleMINTEFT@cuanswers.com ) if you need assistance!

For line of credit (LOC) loan products, this field (in Tool #470) is optional. If you choose to use this field when calculating the loan payment, be sure to match the percentage that is currently configured at the loan category configuration (Tool #458). See help topics below. If you use this field, you may need to adjust the maturity and review dates on these loans manually, if you want them to reflect your standard “term. See bullet below. IMPORTANT: If a % is entered, the system will   More...

The system will advance the next payment due date depending on the payments made during the “payment period” window, which runs from due date to due date (which is not always calendar month). Once the next payment period begins, any payments made will count towards the payment amount due until it is fully satisfied, at which point the due date will advance to the next payment period. Payments may still be made during the current payment period; however, any overpayments will be c  More...

Yes. It is possible to maintain the loan category as long as both loan categories have the same Process Type (E=Closed End, L= LOC, M=Mortgage etc). The maintenance screen also allows for the new category principal G/L which should be used to insure the loan category value is using the correct general ledger number for principal. The member's principal and accrued interest balances will be updated in the general ledger during end-of-day. Therefore, no manual journal entry is necessary.

When building a loan category or changing the general ledger number in an existing loan category the sysem requires that the G/L account number be built in Tool # 383 GL Account Control Configuration first. This will ensure the accrual of interest during end-of-day processing. Contact a client service representative for help with this tool.

One reason could be that the member's loan account is not actually attached to the category for which you increased the disbursement limit. Here's the usual procedure for increasing a limit when the category also needs to be adjusted: First verify the correct loan category code by viewing the Visa loan account in Member Account Inquiry . If the member's disbursement limit needs to be greater than the category will allow, you first need to launch Tool #458 Loan Category Configuratio  More...

When creating a loan category that will be using a new suffix range, you will need to first create the account suffixes using Tool #105 Account Suffix Configuration. Choose the option Type from the drop-down and hit enter. Fill in the Account type range and enter - this must be done before filling the 3 following fields. Then fill out the Application type, Description, and Receipt description fields and enter. Once the account type range has been established, you can use the suffixes in you  More...

The large loan payment was applied as a principal-only payment, which does not move the next payment due date on the loan. When the payment was reversed using the 95 reverse loan payment code, the due date was backed up and made the loan delinquent. That evening, the Auto Funds Transfer system tried to satisfy the delinquency on the loan because the delinquency control flag was turned on in the AFT record. Whenever you reverse a loan payment, make sure to review the loan due date before an  More...

It is possible to have two people review the same loan application screen. This is helpful if you would like for two people two review the screens together who are on different workstations. For example, you may have a loan officer and a loan underwriter review the screens together. If you review loan application screens this way, the last person to leave the screen will have their changes saved. Let's review this example: Sue Loanofficer and Mary Underwriter are reviewing a loan applic  More...

Yes. In the Loan Category Configuration you will see an Audio/Online Banking button. Use this to make your selections for this loan category. cuathome It's Me 247 Online Banking cu@home

Paper Grade lets you set up more than one set of score ranges and rates, each for a different grade. Since you do not receive a paper grade from your credit bureau, just leave that field blank in the loan category amortization defaults and just enter one set of score ranges and rates. This will allow the rates to be automatically pulled into the loan request based on credit score only. configuration

Yes. There is an Amortization Default option available in each of your Loan Product Code configurations which allows credit unions to default amortization criteria such as: Delinquency Fine Code, Rate, Payment Frequency, # of Payments etc. The system will then default this value into the applicable fields when creating a new loan request. These defaults are intended to provide consistency for all new loan requests, but can be changed/edited during the loan request process if necessary.

Use Tool #20 Update Account Information to change the Review date field on the loan account. Depending on how your loan category is set up, this date may control whether or not the member can take additional advances on a credit card or other line of credit loan.

Prior to the 16.10 release, the SSA began using multiple Company IDs, and it was recommended that credit unions consider using Automated Funds Transfers (AFTs) to handle distributions. Beginning the 16.10 release a new cross-reference system will be implemented that will automatically funnel all incoming company IDs from the Social Security Administration and treat them as if they came from one, consistent company ID we’re referring to as the “Primary ID.” With the changes ma  More...

The differences between the Loan/Share Trial Balance Review and the Loan Risk Analysis Report are: The Loan/Share Trial Balance Review is pulled with beginning of day totals, does not include loan category 99, but does include loans with a risk score of 0. The Risk Score Analysis Report is pulled from end of day totals, does not include loan category 99 (if excluded in the response options), and does not include loans with a risk score of 0.

If the transaction was performed the same day, reverse using Tool #31 Reverse Tran/Adjust Tlr Drawer (Same Day) and then rerun transaction correctly. If the transaction was performed on a previous date, reverse using Tool #354 Effective-Dated Transfers . CU*BASE will automatically adjust the dividend/interest amounts for you. If you want to be able to override the dividend/interest amounts, use Tool #353 Effective-Dated Account Adjustment instead.

If you or your member notice an account is not being updated (or the additional signer on a loan) you should first try to find out if the loan/additional signer was included in the file sent over to the bureau. You can do this for the most recent reporting cycle by running Tool #658 Print Loan Info Sent to Credit Bureau . If the member loan/additional signer information (defined by METRO 2 as the J1 segment or J2 Segment) is present in that file you need to look further into the following types  More...

Here are seven things to review if you are trying to research why a loan did not report to the credit bureau. Look to see if the loan is flagged not to report to the credit bureau: Access Tool #20 Update Account Information (shortcut: acct) for the account and click the Credit Reporting Info button. The Report to credit bureau flag must be checked. Look at the Credit Report History located in Loan Account Inquiry via the Delinquency window (F23 or click the lookup button next to the Deli  More...

The two reports are using different criteria to determine loan delinquency: Loan Delinquency Analysis With the 13.0 release in the spring of 2013, the Loan Delinquency Analysis Report (Tool #461) was changed to report loan delinquency in days instead of months per updated NCUA requirements (see below*). The current processing date is compared to the next payment date to determine the actual number of days delinquent. This is most commonly used report for obtaining delinquency information for  More...

CU*BASE has a tool that displays application statistics in a handy dashboard format. Tool #472 Loan Queue Activity Tracking allows you to choose a date range and branch to filter the information, with additional filters such as Underwriter Code, Delivery Channel, Interviewer ID, Loan Category, Product Code, Dealer #, and Business Unit, if you wish. You can also use this dashboard to analyze the data you've selected in your filters, as well as export to a PDF or Excel format. This dashboard c  More...

The interest calculation types of each loan listed in the MEMBER5/MEMBER6 tables are as follows: 0 = 365 loans. The standard daily interest calculation using a 365 or 366-day year. Interest is accrued each day using a per diem interest amount. 2 = None. Interest is not accrued on this loan (used for the write-off loan category ). 3 = 360/post. Interest is based on twelve 30-day months, calculated once each month on the specified day for the current month (i.e., interest is paid in arr  More...

These message indicators appear on the CU*BASE loan insurance premium posting report (TCUNAS2 / TCUNAS3) and the Debt Protection Fee posting/exception reports (TCUNAD2 / TCUNAD3). By looking at the reports, you can tell if a premium / DP fee posted or not based on the exception. LOAN INSURANCE MESSAGES ADD SIGN There is joint coverage on this loan. There is either no 'additional signer' record, or the birth date for the additional signer is missing or invalid. JT TO SG There is joint cov  More...

With the Effective Date Account Adjustment feature, you can post an adjustment with an effective date in the past. This feature can be used to post a transaction to a member’s account and have the system automatically calculate the adjustment to interest or paid dividends according to the effective date of the adjustment. In a nutshell, it effectively back-dates simple, common types of transactions with a notation in transaction history indicating the effective date. It currently works o  More...