7-day processing refers to the daily processing done on your credit union data every night by the Operations department. End-of-day (EOD) and beginning-of-day (BOD) will be run on all seven days of the week. It is not to be confused with having the teller line open on Sundays. Terminology: Seven-Day Processing: CU*Answers processes your credit union’s nightly cycle seven days a week in accordance with our 24/7 approach to core processing. Sunday Open Branch: The CU staffs the lobby for   More...

CU*Answers began 7-day processing on Sunday, February 3, 2019.

With seven-day processing, AFTs are processed seven days a week, including on Sundays. They will be processed at either end-of-day or beginning-of-day processing, according to your credit union's configured settings for incoming and outgoing AFTs. Starting in 2021, CU*Answers also processes AFTs on all Federal holidays, including Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

There are two parts to 24/7 processing. The ‘24’ means that we are focused on making our processing environment work for you for as much of the day as we can. We call it Time Zone Processing, and it’s designed so that no matter where you are, we’re working on your schedule. The ‘7’ means that we are processing on your behalf seven days a week instead of six. 7-day processing refers to the daily processing done on your credit union data every night by the Oper  More...

The following things are not affected by 7-day back office processing changes implemeted in February 2019. ACH - ACH will continue to process as always. OTB - OTB is not affected by 7-day back office processing. RDC - Deposits are processed seven days a week or by credit union configuration. eAlerts - These are sent with an automated process that is not changed with 7-day back office processing.

With 7-day processing, alerts are sent seven days a week and dashboards have data points for every day of the week.

Reports are generated during beginning-of-day (BOD) processing and end-of-day (EOD) processing seven days a week. No configuration changes are needed. A whole new set of reports will be created on Sunday as with Saturdays. If you refer to reports daily, you will also need to review the Sunday reports, in addition to Saturday reports, if you do not already do so. Refer to the documentation on daily CU*Spy reports for more assistance.

It is important to distinguish between the following: Terminology: Seven-Day Processing: CU*Answers processes your credit union’s nightly cycle seven days a week in accordance with our 24/7 approach to core processing. Sunday Open Branch: The CU staffs the lobby for business and performs regular daily services for members. CU*Answers requires 30 days lead-time to prepare this activity for your credit union. We have accommodated credit unions with Sunday Open Branch activity since 2013. Cur  More...

Any activity your accounting team performs daily, will now need to be done for all seven days of the week. Also refer to the related items below.

With 7-day processing, things that rely on daily processing are evaluated daily, including Sundays. This includes, but is not limited to delinquency, dormancy, ANR scoring, and configured daily service charges. Do not forget to review your daily reports. Data will be generated seven days a week.

Since accruals are run every day with 7-day processing, the savings and loan accrual dashboards will have entries for all seven days.

Third-party transmissions now may occur seven days a week. Be sure to alert your vendors that they may now begin receiving transfers on Sundays.

Any item imaged and sent to Processing Alliance via CU*Check 21 is available for seven years. The last 365 days' worth of images are available in the online archive.

Online : This is the real-time card transactions as they occur and are posted to member accounts. The system writes entries to the card transaction activity files and general ledger files 24/7 in CU*BASE. NOTE: See this detail for one member on the Recorded Card Activity screen in CU*BASE. (See help link below.) Use Query (Report Builder) to view all card transactions for the previous 30 days in the ISOCUDTA table. (This file includes transaction data for all vendors used by your credit union.  More...