Your request is being processed...
Did you mean:
Announcements
Most Relevant Content in All Topics
1 - 25 of 1935
-
1.
How do I activate or deactivate a member's access to online banking or audio response?
There are a couple of access points: Launch Tool #14 Member Personal Banker and select the Online banking/ARU (activate, change PIN/password; view password history) option OR Launch Tool #72 Update ARU/Online Banking Access (PIN) (Shortcut: PIN) It's Me 247 CU*TALK CUTalk
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
2.
When I create my budget in CU*BASE using the asset/liability modeling tools, is there a special technique I have to use to keep assets equal to liabilities and equity on my balance sheet? For example, if I project $10 million in growth of loans and $10.5 million growth of shares, the $500K difference has to go somewhere so the total assets and liabilities are in balance. In the past I’ve used budgeting software that has a balancing account that acts as either a cash account or a borrowing account, depending on where it is needed, to keep assets equal to liabilities and equity.
The CU*BASE Budget tools are not intended to project your entire balance sheet. While some software products do that, that was never our intent. Our purpose in modeling select assets and liabilities is to create a projection to be used to calculate the income and expense for the budget. It results in a few simple things: You can create reports to present how you see member balances growing in the future. You can create reports to present the actual member balance in comparison to your project More...
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
3.
I’m new to CU*BASE. Can I manually enter my G/L history so that I can use the trending tools when working my budget?
Yes, this is possible in most cases, at least for the monthly balances that are used by most budgeting tools and trending dashboards. Since importing detailed history of debits and credits to G/L accounts might not be possible, keep in mind that functionality may still be limited for some tools. Contact Keegan Daniel, VP Professional Services, at kdaniel@cuanswers.com to discuss your options for either flooding data into your database or manually entering data that could be used by the budget to More...
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
4.
Using CU*BASE Budgeting tools, can I just take my last year actual and figure my budget to be 5% higher?
Yes. We call that the “classical” budgeting method and you can do this without using any of the modeling tools if you like. You’ll still need to do steps 1 2 to configure your chart of accounts, then proceed directly to step 9 and budget all of your income and expenses using the same technique, using as many passes as needed for different calculation parameters.
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
5.
How do I use CU*BASE tools to keep track of the beneficial owners on my business accounts and other memberships?
Using CU*BASE to Comply with New Rules for Tracking Beneficial Ownership FinCEN has issued new rules under the Bank Secrecy Act that require financial institutions to identify and verify the identity of the beneficial owners of all legal entity members (corporations, etc.). Under the final rule, credit unions are required to have written procedures to identify and verify beneficial owners of legal entity members who open new accounts on or after May 11, 2018. In addition to identifying and coll More...
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
6.
Does CU*BASE offer a budget tool?
Yes. The CU*BASE Budget tool is designed to set the base budget by using the historical record-keeping features of its General Ledger. Through the comparison of historical budgets and actual financial activity, CU*BASE can project a detailed budget in a single pass. Once your Budget is created, you can then use the Finanical Report Configuration to bring in your budget totals to perform your analysis.
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
7.
I understand CU*Answers is in the process of updating its current SSL certificate to industry standards, and this requires each computer that is being used for CU*BASE printing to be have a file updated. What do I need to do?
These files should automatically be placed into the correct spots to ensure that Iaccess continues to work without any problems. If you want to verify that you have received this file you can follow these few steps: Open My computer Navigate to c:\users\public\documents\ibm\client access\ Verify the current file size of “cwbssldf.kdb” If this file size is 30kb then everything worked correctly and you don’t have to do anything else. If this file size is different follow steps More...
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
8.
We would like clarification on why aliases found on the OFAC Sanctions list do not result in True-Positives when searched using Tool 778 (Scan a Single Name Through OFAC). Reviewing the "Using the CU*BASE Data Match System for OFAC Compliance" resource, it states that AKA names are searched. Evidently there are two AKA lists, one embedded in the SDN Comments Section and a separately published list.
This is what FinCEN has stated in the past about weak aliases: Am I required to screen for weak aliases (AKAs)? OFAC’s regulations do not explicitly require any specific screening regime. Financial institutions and others must make screening choices based on their circumstances and compliance approach. As a general matter, though, OFAC does not expect that persons will screen for weak AKAs, but expects that such AKAs may be used to help determine whether a 'hit' arising fro More...
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
9.
The FACT Act requires we notify members when a credit score was used to determine eligibility for a mortgage loan. How can I use CU*BASE tools to comply with this requirement?
Option 1: Create a Misc. Member Account Form with the appropriate text, and add a procedure for your loan processors to print this form whenever a loan like this is created. Since the CU*BASE online credit bureau system has no way to know if a credit score is used in the underwriting decision, nor whether the credit report was used for a mortgage or home equity loan, this will be manual process. HINT: This step could be added to the Electronic Checklist feature for your mortgage and home equity More...
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
10.
I like to have my accountant handle budgeting things like salary expenses and other routine things, while I focus on forecasting loans and savings in my budget. Can I do that with the CU*BASE tools?
Yes. As long as you’ve set up your Budget Groups carefully, the modeling steps (Steps 5-8) can be done before, after, or simultaneously with the classical budgeting steps (Steps 9-10). Use your Budget Groups to help you stay organized and keep careful track of which G/Ls are being worked in each step. You’ll also need to coordinate any adjustments to your Budget Controls to make sure the proper G/L types are opened or closed at the appropriate times.
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
11.
If CU*BASE is offline for some reason like system maintenance, and a member uses text banking to request a balance, will they be charged for that text message even though the system couldn't respond?
Since the system will be unable to respond with a balance, it will also be unable to log the text message against the member's account number, which means it cannot be included when fees are tallied. So although the member may still be charged by their mobile phone provider for text messages they send, they will not be charged the usual text message fees by the credit union via CU*BASE (nor with the credit union be charged for that item).
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
12.
I was doing some research on a member's account, using Tool #15 Update Membership Information. I didn't change any data, but did Enter through all of the screens. Later on I noticed a record in the CU File Maintenance log that showed a change I didn't remember making. What could have happened?
Over time, when new features are added to CU*BASE that require new flags on membership and account records, we sometimes elect to implement those without doing corresponding database floods to set all of the new flags on all existing accounts. Instead, we instruct maintenance programs (like Tool #15 Update Membership Information or Tool #20 Update Account Information , as examples) to simply input any missing flags to the default value automatically, on the fly, any time the maintenance program More...
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
13.
In CU*BASE Budgeting tools, how are figures are “spread” across the budget worksheet?
When it comes to filling in your budget worksheet, it’s important to understand the distinction between the classical budgeting calculation (% increase or decrease based on previous year figures), versus how the modeling projections are determined: With the classical budgeting tools, CU*BASE calculates individual branch G/L figures, one month at a time, using previous year data, then shows you the total of those figures on the screen – it does not figure a total then spread it among More...
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
14.
What if I still want to use my own method for calculating my savings and loan projections but want to store the budget in CU*BASE?
You can use a third party tool to work your asset and liability projects and the associated income and expenses. Just remember that you can only upload the income and expense figures into your budget. The upload tool does not support uploading resulting balances for asset and liability G/Ls.
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
15.
How do I remove a photo ID linked to the wrong individual's account if I use CU*Answers online imaging solution?
You can edit and delete erroneous documents. This is performed through idocVault and cannot be done on CU*BASE. Anyone that is in the CUADMIN user group on idocVault, will have permissions to edit any document. They can delete, edit indexes, or move it to another table. For example if a receipt ended up in the Photo ID table they could move it to the receipts table. If they do not see the edit button (All the way over on the right of the document list in idocVault) then either they don't hav More...
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
16.
When we send marketing email messages through CU*BASE, if more than one member uses the same email address, will they get more than one email message?
No. The mail server automatically eliminates duplicate emails to the same email address.
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
17.
How do I reconfigure a CU*BASE print session to use encryption?
Configuring Encryption ***IMPORTANT: You must have local administrator privileges on the PC to complete these procedures.*** 1. Download the Configure Encryption utility from http://updates.cubase.org 2. Run the tool as an administrator 3. After running the tool, launch the print session and navigate to “Communication > Configure” 4. Click the “Properties” button 5. Select “Use System iNavigator default”, “Use Secur More...
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
18.
Is there a way to see what user (login) ID a person was using when they accessed various CU*BASE tools?
Yes, there is an Employee Security Audit Log table (SECAUD) that logs a record every time a tool is accessed from the CU*BASE home page. That log includes the person’s 2-character employee ID as well as the CU*BASE user ID (the ID that was used to log in to that workstation) and other details. Tool #1695 View User/Employee ID Security (SECAUD) is a canned Query that looks at data in the SECAUD table, showing both attempted and successful access to CU*BASE tools by employees. It is intended More...
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
19.
Can I offer CU*Talk audio response services to my members who use "BizLink 247" business online banking?
No. At the current time CU*Talk phone banking is not available for BizLink 247 (formerly known as It's My Biz 247 ) accounts.
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
20.
I have a husband and wife who both receive Social Security payments to the same membership. Now that CU*BASE uses the new way of handling ACH transactions from the SSA, these are causing duplicate distributions to be posted. What should I do if my members still wish for them to be separate transactions?
With the 16.10 release a new cross-reference system was implemented that automatically funnels all incoming company IDs from the Social Security Administration and treat them as if they came from one, consistent company ID we’re referring to as the “Primary ID.” In cases where the Depositor ID is the same, for example a husband and wife, these ACH transactions will be handled by the same master ACH distribution record under the Depositor ID since duplicate Depositor IDs are no More...
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
21.
I've created a custom query report in Tool #100 CU*BASE Report Builder (Query), how do I know what Authority to assign the query?
Use the link below to read about this in CU*BASE GOLD online help.
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
22.
The Selective Loan Information Report (Tool #788) summary total for "Total Loans Disbursed" does not use the Disbursement Limit. Can you tell me what it is using to get the total?
This report uses the field called Disbursed Amount in the MEMBER5 or MEMBER6 data file. This is an accurate representative total of the amount that was added to your loan portfolio. Other reports, such as the Contingent Liability Analysis Report (Tool #280), use the Disbursement Limit to derive the amount of contingency balance by subtracting the current balance from the disbursement limit.
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
23.
Why does CU*BASE show delinquency in two different ways? In some places it is months/days and others it is actual number of days.
There are two methods used to track delinquent loans for reporting purposes in CU*BASE: Method One (for Collections tracking) We have always tracked delinquency in two separate fields for “Months” and ‘Days” in the member files. When a loan is 30 days delinquent, it shows as “0 Months, 30 Days” delinquent. When a loan is 31 days delinquent, it is “1 Month, 0 Days” delinquent. A month is always considered 30 days regardless of the actual number o More...
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
24.
Can I have CU*BASE default the applicable delinquent fine code into that field when I am building a new loan request?
Yes. There is an Amortization Default option available in each of your Loan Product Code configurations which allows credit unions to default amortization criteria such as: Delinquency Fine Code, Rate, Payment Frequency, # of Payments etc. The system will then default this value into the applicable fields when creating a new loan request. These defaults are intended to provide consistency for all new loan requests, but can be changed/edited during the loan request process if necessary.
More...
(Rate/Comment, Related Content, Larger View, Tools)
-
25.
In CU*Spy on the End of Month tab it looks like the LCLMBE Closed Member Report and LCLACE Member Closed Account Report are getting pulled every day. But on the Report Automation Tools Standard Reports feature (Tool #759 Report Automation - Standard Reports) it says MONTHLY.
The Closed Account Report and the Closed Membership Report have two versions. LCLACE and LCLMBE are the daily reports that run at EOD. These reports show closed accounts and closed memberships for a single day. LCLAC and LCLMB are the reports that are run from the CU*BASE menu and via Report Automation, and these show closed accounts and closed memberships for a given month.
More...
(Rate/Comment, Related Content, Larger View, Tools)
View Mobile Help
{"IncludeArchiveItems":false,"IncludeSubItems":true,"MatchValue":"and","ArticleStatusValue":"2,9","ArticleTextBoxValue":"","ProductVersionValue":"","SelectMutipleCategories":false,"Sort":null}
true
|