Using CU*BASE to Comply with New Rules for Tracking Beneficial Ownership FinCEN has issued new rules under the Bank Secrecy Act that require financial institutions to identify and verify the identity of the beneficial owners of all legal entity members (corporations, etc.). Under the final rule, credit unions are required to have written procedures to identify and verify beneficial owners of legal entity members who open new accounts on or after May 11, 2018. In addition to identifying and coll  More...

The CU*BASE Budget tools are not intended to project your entire balance sheet. While some software products do that, that was never our intent. Our purpose in modeling select assets and liabilities is to create a projection to be used to calculate the income and expense for the budget. It results in a few simple things: You can create reports to present how you see member balances growing in the future. You can create reports to present the actual member balance in comparison to your project  More...

This report uses the field called Disbursed Amount in the MEMBER5 or MEMBER6 data file. This is an accurate representative total of the amount that was added to your loan portfolio. Other reports, such as the Contingent Liability Analysis Report (Tool #280), use the Disbursement Limit to derive the amount of contingency balance by subtracting the current balance from the disbursement limit.

Yes, this is possible in most cases, at least for the monthly balances that are used by most budgeting tools and trending dashboards. Since importing detailed history of debits and credits to G/L accounts might not be possible, keep in mind that functionality may still be limited for some tools. Contact Keegan Daniel, VP Professional Services, at kdaniel@cuanswers.com to discuss your options for either flooding data into your database or manually entering data that could be used by the budget to  More...

Yes. We call that the “classical” budgeting method and you can do this without using any of the modeling tools if you like. You’ll still need to do steps 1 2 to configure your chart of accounts, then proceed directly to step 9 and budget all of your income and expenses using the same technique, using as many passes as needed for different calculation parameters.

If the Data Transfer Tool (Tool #1375) is not allowing entry of prod.cuanswers.com, contact your System Administrator to perform one of the following options to update the system config. Option #1 Run this command in CMD as Admin: C:\Users\Public\IBM\ClientSolutions\Start_Programs\Windows_i386-32\acslaunch_win-32.exe /PLUGIN=cfg /SYSTEM=prod.cuanswers.com /userid=*SHARE /ssl=1 Option #2 Manually create the system config by launching the acslaunch_win-32.exe file, navigating to “System Co  More...

This can happen when using the Browse button if the File name field is blank, like this: This error message appears: To prevent this error, before clicking the Browse button, enter QUERYxx/ (where xx is your CUID) into the File name field. This tells the system where to look for your files (and more importantly, gives it a location from which you are authorized to download):

Here are a couple of ways: Via the Tool Usage Analysis Dashboard: Launch Tool #1195 Tool Usage Analysis Dashboard Scroll down or search for the desired tool # Select it in the list and choose Show Assigned Employees The popup window will show which of those employees used it in the past month OR Via the Security Audit File canned Query: Launch Tool #162 Audit Insider/Employee Activity (SECAUD) Enter the following selection criteria (substitute the tool # you want for the 297 in the sample),   More...

Tool #788 Selective Loan Information Report only looks at open loans with the potential exception of written-off loans. The CU*Answers Lender*VP team recommends using Tool #552 New/Closed/All Accounts Dashboard instead, as it will show an open date and closed date on the screen if the account has been closed already. Tips for this dashboard: Use the entry screen to select accounts that were opened or closed during a specific period. Use the associated open or closed Checklists for quality cont  More...

This has to do with the difference between the business date and activity date on a transaction that occurs around midnight, when the system might still be processing on today's business date but the clock has already moved past midnight to a different activity (system) date. For example, a member uses online banking after midnight on the 1st but we haven't yet done EOD for the 31st, then the last disbursed date on that loan account record will still be recorded as the 1st (the activity   More...

This actually has to do with Gmail. Gmail doesn't necessarily care about periods. We verified this using some of our own personal Gmail accounts and received the message regardless of whether or not there is a period in it. In theory, it’s possible that this hasn’t always been true, and maybe these are legacy accounts, but if that is the case that is something with Gmail that we cannot control. There is an article on Google that goes more in depth about this issue with Gmail, see  More...

Over time, when new features are added to CU*BASE that require new flags on membership and account records, we sometimes elect to implement those without doing corresponding database floods to set all of the new flags on all existing accounts. Instead, we instruct maintenance programs (like Tool #15 Update Membership Information or Tool #20 Update Account Information , as examples) to simply input any missing flags to the default value automatically, on the fly, any time the maintenance program  More...

Option 1: Create a Misc. Member Account Form with the appropriate text, and add a procedure for your loan processors to print this form whenever a loan like this is created. Since the CU*BASE online credit bureau system has no way to know if a credit score is used in the underwriting decision, nor whether the credit report was used for a mortgage or home equity loan, this will be manual process. HINT: This step could be added to the Electronic Checklist feature for your mortgage and home equity  More...

Refer to the IRS.gov website for the current codes they require. These are in some cases different that those used by the core system and CU*Answers, listed below. Note: This information may change. Refer to the IRS website for the most recent information. Contribution/Distribution Codes CU*Answers 1—Early distribution, no known exception 2—Early distribution, exception applies 3—Disability 4—Death 5—Prohibited transaction. 6—N/A, not currently supported 7&  More...

This is what FinCEN has stated in the past about weak aliases: Am I required to screen for weak aliases (AKAs)? OFAC’s regulations do not explicitly require any specific screening regime. Financial institutions and others must make screening choices based on their circumstances and compliance approach. As a general matter, though, OFAC does not expect that persons will screen for weak AKAs, but expects that such AKAs may be used to help determine whether a 'hit' arising fro  More...

Download the Software Note: Our network requirements have been updated and can be found here . Please verify with your IT vendor that these changes have been put into place before attempting to download Station Control. You can download CBX from this link . Site-Four clients please use this link . Instructions for Manual Install of CBX Station Control Run the downloaded CBX Install Suite Prod CBX1.exe installer. This will require administrative privileges on the workstation. 1. On the CBX In  More...

Yes, there is an Employee Security Audit Log table (SECAUD) that logs a record every time a tool is accessed from the CU*BASE home page. That log includes the person’s 2-character employee ID as well as the CU*BASE user ID (the ID that was used to log in to that workstation) and other details. Tool #1695 View User/Employee ID Security (SECAUD) is a canned Query that looks at data in the SECAUD table, showing both attempted and successful access to CU*BASE tools by employees. It is intended  More...

Prior to the 16.10 release, the SSA began using multiple Company IDs, and it was recommended that credit unions consider using Automated Funds Transfers (AFTs) to handle distributions. Beginning the 16.10 release a new cross-reference system will be implemented that will automatically funnel all incoming company IDs from the Social Security Administration and treat them as if they came from one, consistent company ID we’re referring to as the “Primary ID.” With the changes ma  More...

No. The mail server automatically eliminates duplicate emails to the same email address.

That’s true when adding a brand-new record, but it is possible to re-sequence numbers later once the records already exist, so try this: Use Add and add the new contact number, leaving the sequence # as is After saving, select the new number in the list and use Edit Change the sequence # to 1 and press Enter A warning message will appear; use Add/Update to confirm All remaining phone numbers will be re-sequenced to fit the new one in. TIP: When changing the sequence number for an existin  More...

Yes. The CU*BASE Budget tool is designed to set the base budget by using the historical record-keeping features of its General Ledger. Through the comparison of historical budgets and actual financial activity, CU*BASE can project a detailed budget in a single pass. Once your Budget is created, you can then use the Finanical Report Configuration to bring in your budget totals to perform your analysis.

There are several ways to obtain this data. To see the total number of active online banking members, use Tool #856 Tiered Svcs Monthly Comparison to display active user counts for any monthly period. (HINT: Click the Goal 4 button to display this data.) This can be done even if your credit union does not use Tiered Services for any other purpose. To print a report of usage statistics, use Tool #141 ARU/Online Banking Stats Dashboard To see online banking usage stats for a particular m  More...

Yes, you can designate your credit union's own savings (or checking) account number to receive round-up funds when setting up a member's round-up transfers, if you wish. 1. Launch Tool #14 Member Personal Banker for a member who wants to participate 2. Select the Debit Card Roundup enrollment button and double click on the member's desired suffix 3. Enter in your credit union's internal account for the account to which you'd like the round-up funds transferred (this accou  More...

You can use a third party tool to work your asset and liability projects and the associated income and expenses. Just remember that you can only upload the income and expense figures into your budget. The upload tool does not support uploading resulting balances for asset and liability G/Ls.

If a member cannot view their check, the research team needs the following information: Credit Union Questions What is your credit union name? Have multiple members reported that they cannot view checks? Are these members having the same experience when viewing their check? (See Member Questions. ) Has the check appeared on the Check Exceptions Report? (TNDET) Was this check cleared at the teller line? (Sometimes this is referred to as a counter-killed check.) Are you able to retrieve a chec  More...