Prior to the 16.10 release, the SSA began using multiple Company IDs, and it was recommended that credit unions consider using Automated Funds Transfers (AFTs) to handle distributions. Beginning the 16.10 release a new cross-reference system will be implemented that will automatically funnel all incoming company IDs from the Social Security Administration and treat them as if they came from one, consistent company ID we’re referring to as the “Primary ID.” With the changes ma  More...

With the 16.10 release we have developed a new cross-reference system that will automatically funnel all incoming company IDs from the Social Security Administration and treat them as if they came from one, consistent company ID we’re referring to as the “Primary ID.” Refer to the linked to Answer Book items for more information about this feature. At implementation of the release two reports were placed in your credit union’s HOLDxx OUTQ. The first, CNV40003, lists all  More...

With the 16.10 release a new cross-reference system was implemented that automatically funnels all incoming company IDs from the Social Security Administration and treat them as if they came from one, consistent company ID we’re referring to as the “Primary ID.” In cases where the Depositor ID is the same, for example a husband and wife, these ACH transactions will be handled by the same master ACH distribution record under the Depositor ID since duplicate Depositor IDs are no  More...

Prior to the 16.10 release, the SSA began using multiple Company IDs, and it was recommended that credit unions consider using Automated Funds Transfers (AFTs) to handle distributions. Beginning with the 16.10 release a new cross-reference system will be implemented that will automatically funnel all incoming company IDs from the Social Security Administration and treat them as if they came from one, consistent company ID we’re referring to as the “Primary ID.” With the chang  More...

CU*BASE GOLD requires that the following networks be routed to the CU*Answers CU*NextNET connection: For all CU*Answers privately routed networks below, all ports/services should be allowed outbound from the LAN Required for standard Production connectivity: 63.150.21.96/27 63.236.240.16/28 63.236.240.48/28 63.236.240.79/32 63.236.240.128/29 63.236.240.138/32 63.236.240.144/28 Required for HA/Disaster Recovery connectivity: 216.111.149.  More...

Starting with the 16.10 release, credit unions can begin allowing AFTs with accounts that are “off the books” including accounts set up with the CU*BASE Account to Account (A2A) and CU*BASE “Off Trial Balance” (OTB) feature. The screen used for delinquency handling is skipped when setting up an AFT in CU*BASE with one of these accounts. See a link to this skipped screen below. When members set up AFTs in online banking, they cannot set delinquency rules. For this reas  More...

Credit Union ABC has activated the Reg E opt in/opt out feature and has configured a NSF fee. John Smith, a member of ABC Credit Union, has elected to opt out of receiving overdraft services. John will not be charged an NSF fee on one-time PIN ATM Debit (13) and Debit Signature (16) transactions. John will be charged an NSF fee on any recurring PIN ATM Debit (13) and Debit Signature (16) transactions, which are not covered by the member's Reg E opt in/opt out setting.

Special care should be taken when adding distribution records for a member who has more than one deposit coming for the family from the same institution. Take the time to research the member ACH records using the ACH inquiry screen, and if there isn't enough information on this screen, go to CU*SPY and find the PACXTB report to review the ACH detail. For example, the Smith family receives three ACH payments for Social Security benefits: one for the husband, John, one for the wife, Mary, and   More...

NSF Origin Codes: 1 = Teller posted below available balance; 2 = Checks reversed as NSF; 11 = ACH reversed as NSF; 13 = NSF ATM not returned; 16 = NSF Debit not returned; 81 = ACH posted below available balance; 82 = Check posted below available balance; 83 = ATM posted below available balance; 86 = Debit card posted below available balance.

The first step is to make sure your credit union has filled out the three required forms: Sign Up Form, Electronic Payment Service Agreement, and Fed ACH Participation Agreement. There is also a non-disclosure agreement to sign to receive a copy of Magic-Wrighter's SSAE-16 audit results. Once the Client Service and Education team has received the forms from your credit union, they will send the form to our third party processor, Magic-Wrighter. Magic-Wrighter will submit a confirmation with  More...

The Social Security Administration uses several company IDs for its ACH transactions. Previously two recommendations were made to handle the changing Company IDs, namely to create records for all possible Company IDs with duplicate distribution records or to transfer the distributions with the Automated Funds Transfers (AFT) system. With the 16.10 release a process was implemented that will no longer require either of these complicated solutions. Going forward only one Company ID will need to   More...

Keywords are not case sensitive. For example, you can type either help or HELP or even Help and you'll get the same result. BAL Reponses to BAL include the available balance on three savings accounts/and or checking accounts. Member Text: BAL Text Response: xxxxxxxxxxxxxxx:$-9,999,999.99, xxxxxxxxxxxxxxx:$-9,999,999.99, xxxxxxxxxxxxxxx:$-9,999,999.99. Reply HELP for help. Msg Data Rates May Apply. If multiple memberships are enrolled with the same phone, the response will ask you to specif  More...

Three reports can be used to monitor your AFTs. The Member Automatic Account Transaction Record (TAT1) report includes a detailed listing of automatic transfers that posted. The Member Automatic Account Transfer Notification Report (TAT2) show automatic transfers that did not post. The Member Automatic Account Notification Register (TAT3) lists transfers to 360 accounts that were “out of the ordinary” such as members who are making principal-only payments or additional payments. L  More...

Beginning with the 16.10 release you can schedule recurring AFTs with accounts that are not on CU*BASE. This includes accounts that are set up with the CU*BASE Account to Account (A2A) feature and the CU*BASE “Off Trial Balance” (OTB) feature. AFTs with these accounts are reported in separate reports. Use the TATA2A1 and TATA2A2 reports to monitor AFT transactions to and from A2A accounts. Use the TATOTB1 and TATOTB2 reports to monitor AFT transactions to OTB accounts. Learn more  More...

Starting with the 16.10 release, you can schedule recurring outgoing Automated Funds Transfers to accounts that are configured with the CU*BASE “Off Trial Balance” OTB feature. Refer to the linked to Answer Book items for more information about this feature. Activation of the “Direct Payments via AFT” feature each OTB product configuration is required. Refer to the booklet below for more information on activation. Activation is by product so you can activate it for on  More...

Starting with the 16.10 release, you can schedule recurring Automated Funds Transfers to and from accounts that are configured with the CU*BASE Account to Account (A2A) feature. Activation of the recurring A2A AFT feature is required. Incoming and outgoing AFTs are activated separately. Once the feature is activated, both employees and members can create recurring AFTs with an account that has an A2A relationship. Refer to the help topic below for more information on activation. While on th  More...

Starting with the 16.10 release, you can schedule recurring outgoing Automated Funds Transfers to accounts that are configured with the CU*BASE “Off Trial Balance” OTB feature. Refer to the linked to Answer Book item for more information about this feature. In order to turn off this feature you must first clear all AFT records to these types of accounts. Contact Client Services for assistance with a purge of the 999999998 records in the TO TRANSF file. Because members can add ne  More...

The TRANSF1 file records that are associated with A2A accounts will be listed with all 9s followed by a 7 in the account field (999999997). This could be in the To or From field. TRANSF1 file records associated with an OTB account will be listed with all 9s followed by an 8 in the account field (999999998). This can be in the To field only. Learn more about the CU*BASE Account to Account and CU*BASE “Off Trial Balance” (OTB) features by reading the booklets linked to below. This c  More...

These requirements must be met for each location utilizing an iSweep. One iSweep is required at each branch location; iSweeps cannot be shared between locations. For each iSweep, the following network requirements must be met: Each iSweep requires a static IP address on the network All CU*Answers routing requirements must be met: What are the network routing requirements for CU*BASE GOLD? The iSweep must have the following outbound access: Access to all CU*Answers privately routed network ( li  More...

Starting with the 16.10 release, you can schedule recurring Automated Funds Transfers to and from accounts that are configured with the CU*BASE Account to Account (A2A) feature. You can also set up recurring outgoing AFTs to accounts set up with the “Off Trial Balance” (OTB) feature. Refer to the linked to Answer Book items for more information. This was implemented with the 16.10 release that was implemented to online clients on October 23, 2016.

Starting with the 16.10 release, you can schedule recurring outgoing Automated Funds Transfers to accounts that are configured with the CU*BASE “Off Trial Balance” OTB feature. Refer to the linked to Answer Book item for more information about this feature. In order to turn off this feature you must first clear all AFT records to and from these types of accounts. Contact Client Services for assistance with a purge of the 999999997 records in the TO and FROM fields in the TRANSF fi  More...

As described in this AnswerBook item , this has to do with the unique way in which transaction records are displayed in this inquiry screen. You might get better results after you use page up or down, then use the debit/credit button. The most important thing to remember is that the date you enter is just a target, not a true filter. Because transactions must be listed in the order in which they were posted (in order for the resulting balances to make sense), the list will always “try&rd  More...

Yes. Since the program is for SD application type only and is not posted immediately on a per transaction bases, both Online and Batch ATM/Debit Card processing is supported. The Debit Card Round Up program is at at End-of-Day (EOD) and will look at the transaction file for Origin type 13 (PIN) and 16 (SIG).

The data for the totals on the EFT Card Portfolio Dashboard are summarized on the second of the month for the previously completed month. For example, on July 2nd we summarize the data from June. The data is built from the the transaction history tables. Here's now the program totals the data, using a date of May 2020 as an example: Credit totals represent all amounts (rounded to nearest dollar) where: Origin code (TRORIG) = 22, and The first two characters of the description are ‘CC&  More...

The following Reason Codes are used with the A2A processing: 00 - Payment accepted 01 - Invalid bank routing number 02 - Invalid checking account number 07 - Algorithm code invalid 08 - Invalid alternate company 09 - Missing or incomplete data in URL 10 - Invalid date format 11 - Invalid access number 16 - Bad password 17 - Invalid User ID 18 - Transaction already processed 19 - Account info does not match 20 - Invalid credit card number 21 - invalid credit card expiration date 22 - Credit card   More...