There are several ways to obtain this data.
- To see the total number of active online banking members, use Tool #856 "Tiered Svcs Monthly Comparison" to display active user counts for any monthly period. (HINT: Click the "Goal 4" button to display this data.) This can be done even if your credit union does not use Tiered Services for any other purpose.
- To print a report of usage statistics, use Tool #141 "ARU/Online Banking Stats Dashboard"
- To see online banking usage stats for a particular member, click the Online Banking button in Inquiry, Phone or Teller to display the online banking usage pop-up window (also includes e-statement and bill pay enrollment status, etc.).
- Activity is tracked in file AUDICC, so you can create custom inquiries using Tool #100 CU*BASE Report Builder (Query). Canned queries of this file are available via Tool # 137 "ARU Detail Stats" and Tool # 565 "Online Banking Detail Stats (AUDICC)."
- Information about authentication types and channels is available in the Online Banking Activity Analysis (Tool #1750). This tool uses the AUDICC file to track data specific to login in activity.