There are two things to consider when planning for check printer recovery:
  1. First, if the printer fails, how will you recover quickly? Printers are available from CU*Answers via express shipping - but can you afford to be down while you wait for a new printer to arrive? One possibility is to use duplicate-model printers for different printing functions. It would then be a simple matter to turn your teller history printer into a check printer in an emergency by moving the MICR-toner in and changing a few configuration settings. If your budget permits, it may be valuable to stock a fallback printer for use in any location where a check printer fails. It is important to plan ahead so that when the time comes, you can respond quickly and assuredly to the problem.
  2. Second, it is not just a printer you need to be concerned with. In printing laser checks, there is also a Check Secure device that produces logos and signatures. What if this unit fails? See the separate Knowledge Base article (use the link under "Related Q&As" below) for more information.

If you have any questions, or would like to talk to a CU*Answers representative about setting up a good plan to make sure your credit union's check printing needs are covered in the event of a device failure, please contact a Client Service Representative (mailto:csr@cuanswers.com).