To accrete points earned on a real estate loan you can set it up as an investment on the CU*BASE Investments subsidiary system. In this case you would set up an investment type specifically for this accretion function. We recommend you also establish unique general ledgers for the amounts. When setting up the investment give it a name which corresponds to the member either by account or name. This will assist you in tracking it against the loan in the event of payoff. When setting up th  More...

As of May 2019, the following reports can be set up in the Report Scheduler. More reports are being added all the time, though. To see if your report is included, simply look for the Save Settings button on the screen when you are running your report. Tool #108 Accrued Dividend Summary Rpt - CDs Tool #190 CD Maturity Analysis Report Tool #191 CD Selective Trial Balance Report Tool #213 Closed Account Report Tool #218 Closed Membership Report Tool #280 Contingent Liability Analysis Report Too  More...

You need to delete the item and then re-add it. The Subsidiary Type is not a field that can be maintained after the item was created.

Previously, credit unions used Code 38 for “Return to Maker”, but this code is no longer available in the system. This change was initiated by a Reg CC change in 2018. Now, if you are presented with a situation where you need to return a check to another institution, it is recommended that you use one of these codes to clarify the reason for the check return. Some codes allow you to make the change in CU*BASE. Others require that you contact your Check Item Processor. Read below for   More...

In some cases, the general upload file that is received by CU*Answers on a daily basis only contains accounts where a member has had a change to their account. Contact your OTB vendor to see if you can request a full file to be sent so that all card information would be sent in the upload file to CU*Answers. (In some cases if your CU is already being charged for the upload it is possible there would be no change in price to have the full file sent over.)

Credit card finance charges can be confusing as they are different from a normal simple daily interest consumer loan, because billing cycles play a part in the finance charge calculation. Both current and previous billing cycles are required for the calculation to qualify for a configured grace period. Grace period flags are determined by the credit union and disclosed in their credit card disclosures. Finance charges are waived if the account qualifies for the grace period configured in the loa  More...

You can schedule the AFT payment to pay the amount in full every time (for credit cards or lines of credit). Making this selection allows the member to pay the LOC or credit card off every time a transfer is performed. (The recommended frequency with this AFT payment method is Monthly.) For LOCs , this means pay whatever the current balance on the loan is at the time the transfer is performed. If the AFT payment amount will result in an overpayment on the loan, the transfer amount will be adj  More...

You can use Tool #20 Update Account Information to adjust the Negative balance limit and set the Locked flag for an account. Your employee ID must have Maintenance Tier 2 security clearance in order to adjust the fields here.

One method is to use the the Begin +/- and End +/- fields (Toool #640 Print Financial Reports) to define a period for the report that is specific number of months before (-) or after (+) the Current Period Begin defined. Therefore with the Current Period Begin of January 2017, as shown in the screenshot below, the first column defined is reporting a period of January 2018 (plus 12 months from the Current Period Begin ) to December 2018 (plus 23 months from the Current Period Begin ). And the sec  More...

The closing process will create a journal entry that will decrease the balance in the fixed asset G/L account and decrease the balance in the depreciation G/L. Therefore, the general ledger balances will be lowered and the closed items will not show on the fixed asset trial balance.

The fields are related to Process Codes, in that they are derived from the code attached to the message received from the plastics processor (vendor, or switch). The Type you see in the initial Type column of the Activity screen relates directly to the Transaction Description when you view additional transaction details. Transaction types may not apply to all vendors. Examples of these labels are as follows: DEP (Deposit Transactions) ATM/DEP A deposit made at an ATM. ATM/DEP - including a $  More...

The settings that control how this works are part of Tool #558 NSF/Overdraft Transfer Configuration , on the Overdraft Protection Activation screen. There are two flags for ANR/courtesy pay: Use Negative Balance Limits for Authorizations and Use Negative Balance Limits for Posting . They control whether the member's ANR limit is added when determining the available balance amount. There are four different combinations of these flags: Authorization Flag Posting Flag Description of Result  More...

This is controlled by the Grace period (# of days) setting in the payment change control section of your Loan Category configuration (LOC and open-end loans only). See the online help topic (link below) for more details about how this field works to calculate the next payment due date on zero-balance LOCs.

Yes. Currently the only way to do this is via the Teller posting screen itself, like this: Access the member's account in Teller On the main teller posting screen, check the Suppress balances checkbox Enter an H into the Proc Code column for the account where the transaction took place Use Enter to proceed to Phone Op History Click the button in the far-right Print Receipt column for a transaction that's on that receipt On the receipt information pop-up window, click Print (In the  More...

The most likely reason is that someone posted an account adjustment to pay off the loan and get it off the books, but neglected to clear out the interest due amount at the same time. NOTE: Remember that CU*BASE delinquency monitoring ignores loans where the balance is $0 or below, regardless of whether there is interest due or not, but the system will not close a loan with interest due, even if the principal has been paid to $0. If posting a manual account adjustment, make sure to post an adjust  More...

The differences between the Loan/Share Trial Balance Review and the Loan Risk Analysis Report are: The Loan/Share Trial Balance Review is pulled with beginning of day totals, does not include loan category 99, but does include loans with a risk score of 0. The Risk Score Analysis Report is pulled from end of day totals, does not include loan category 99 (if excluded in the response options), and does not include loans with a risk score of 0.

Per REG DD the ODP, LOC or other funds available in another account cannot be displayed when a balance inquiry is initiated. The ATM inquiries and resulting balances on ATM receipts will still show the member’s real, actual balance for just the specific account being viewed. If there is a negative balance on the account being viewed, CU*Answers will not send a negative balance so the balance will show as zero.

At the heart of the matter is the calculation and rounding the system uses. As we state in our documentation, we calculate to 8 decimal positions and half round up in the fourth. We warrant this math and it has not changed since 2006. What that means is that the member must have accrued at least 5 ten thousanths of a penny before we will begin accumulating the amount. In the case of a member who has more than the minimum balance to earn a dividend but less than the amount to actually accumul  More...

This has to do with the difference between the business date and activity date on a transaction that occurs around midnight, when the system might still be processing on today's business date but the clock has already moved past midnight to a different activity (system) date. For example, a member uses online banking after midnight on the 1st but we haven't yet done EOD for the 31st, then the last disbursed date on that loan account record will still be recorded as the 1st (the activity   More...

Starting with the 16.10 release, you can schedule recurring outgoing Automated Funds Transfers to accounts that are configured with the CU*BASE “Off Trial Balance” OTB feature. Refer to the linked to Answer Book items for more information about this feature. Activation of the “Direct Payments via AFT” feature each OTB product configuration is required. Refer to the booklet below for more information on activation. Activation is by product so you can activate it for on  More...

In this case use a sweep account instead of setting up the transfer from the certificate, IRA, or HSA account directly. This way you can set up the distribution codes properly when you transfer to the savings or checking account. Refer to the booklet below for more details on making AFT transfers to and from A2A accounts and OTB accounts. This change was implemented with the 16.10 release that was implemented to online clients on October 23, 2016.

Starting with the 16.10 release, you can schedule recurring outgoing Automated Funds Transfers to accounts that are configured with the CU*BASE “Off Trial Balance” OTB feature. Refer to the linked to Answer Book item for more information about this feature. In order to turn off this feature you must first clear all AFT records to these types of accounts. Contact Client Services for assistance with a purge of the 999999998 records in the TO TRANSF file. Because members can add ne  More...

The NSF Statistics Dashboard (Tool #557) will track this information for you automatically. It is separated into the NSF category and the Courtesy Pay Category. Credit unions are using this dashboard to help predict averages of NSF/Courtesy Pay fee income and also to track how many members may be using the service. You can click on any of the origins (listed in blue text) and you can drill further to members who had more than X transactions in a specific month. There are a lot of graphical oppor  More...

After correcting the price on the investment record, you can recalculate the market price by using Tool #895 Update Investment Market Price. . Simply enter in the investment ID. If the unit price and quantity are correct press the F5 key to force a recalculation of the market price using the corrected price.

You can Query the PCALTCFG file for information on e-Alerts and e-Notices. This file will show you all members who have signed up for these items, including an column indicating whether the member signed up to receive the alert via email or text message. In the alert type field, the types codes are as follows: AC = ACH transaction AB = Account Balance LN = Loan Payment Due NP = e-Notice