IMPORTANT NOTE: When It’s Me 247 was updated in 2021, the “See” option shown on here was made unavailable. There are two major points to consider when thinking about allowing members to see information beyond the account to which they are actually logged in. Both extend beyond online banking to consider a financial institution’s role and responsibility in protecting member private data via all access channels, from the teller line to a back office employee answering   More...

Between February 23, 2021 and June 11, 2021, credit unions who have links from their website to our business online banking product (formerly known as It's My Biz 247 ), will need to adjust the URL on those links to BizLink 247 as follows (the parts in red are the only parts that need to be changed, and ### represents your online banking ID): OLD ADDRESS NEW ADDRESS https://www. itsmybiz247 .com/###/Authentication/Username https://www. bizlink247 .com/###/Authentication/Username https://p  More...

Unfortunately Intuit has made it very clear they will not work with us on your behalf, and generally will work only with their paying customers (your credit union or your member). However, here are a few things to suggest to your members that might help narrow down where the problem lies: Ask them to make sure they can log in manually. If they can't log in manually, Intuit won't be able to, either. There are two sites to try: Standard site: https://www.bizlink247.com/###/authenticatio  More...

Most CU*Answers Network Services (CNS) monthly recurring charges are usage-based. What is usage-based billing? Billing changes made according to when usage was measured for that period are considered usage-based. Other names for this billing approach would be “metered billing” or “consumption billing”. How does this impact my monthly charges from Network Services? When CNS monthly recurring charges are based on usage, both the quantities and rates can change according to   More...

Is Loan Manager specific to targeting marketing loan products to authenticated members? Yes! The existing Legacy Loan Application was originally designed for both members non-members and was universal to all loan types. The new Loan Storefronts Web Modules are being developed within our web mobile app online banking flagship solutions. This allows credit unions to target their existing members towards specific loan products. When used together, they provide a faster, more convenient way   More...