If a person or organization is added to the P2P denial of service block list, an employee cannot enroll any membership with this SSN/TIN into P2P. If the employee tries to enroll the member in P2P (via Member Personal Banker (Tool #14) or during the membership open process), when the employee tries to check the “Enroll in P2P” checkbox, they will see messaging that the “SSN/TIN appears on block list.”
If the member is already enrolled in P2P, you will first need to unenroll them using CU*BASE (Tool #14 Member Personal Banker) and the vendor website. Then the block list will prevent them from re-enrolling. It will also prevent them from enrolling in P2P from another membership with the same SSN/TIN.
If a person or organization is added to the P2P denial of service block list, and a membership with this SSN/TIN clicks “Enroll in P2P” in online or mobile banking, the member will see the following messaging: “We’re sorry, but your account has been blocked from enrolling in this service. Please contact the credit union for more information.”
If a match is found on a block list, follow your credit union policies and procedures. (In order to remove the block, you will need to remove the membership from the appropriate block list.)
All fraud block lists are accessed from Tool #892 Fraud Block Lists.